HomesecurityEnergy company DMEA lost 25 years of data from the cyber attack

Energy company DMEA lost 25 years of data from the cyber attack

The Colorado-based Delta-Montrose Electric Association (DMEA) is struggling to recover from a devastating cyber attack last month that destroyed 90 percent of its internal systems and caused 25 years of data loss.


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In an update sent to customers this week, the company said it expects to be able to start accepting payments through the SmartHub platform and other payment kiosks in the week of December 6th.

The company said it started identifying problems on November 7 and the cyber attack eventually crashed most of its internal network services. The attack affected all the company's support systems, tools payment processing, billing platforms and other tools provided to customers.

The DMEA said the hackers targeted specific parts of the company's internal network and destroyed stored documents, spreadsheets and forms, indicating that it was probably an incident. ransomware.

The attack even affected the company's telephone systems and emails, but the DMEA said the power grid and the fiber optic network were not affected during deposition.

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The energy company has hired cybersecurity experts to investigate the incident, but a month has passed and they are still facing recovery problems.

They set up temporary payment arrangements to address the issues and suspended all fines and disconnections for non-payment until January 31, 2022.

Despite the damage to their system, DMEA claimed that no sensitive data was violated by customers or employees. But now they have to work through a "gradual recovery approach" as they rebuild their systems.


DMEA CEO Alyssa Clemsen Roberts said the impact on their systems was "widespread" and that much of their stored data, such as forms and documents, had been destroyed.

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Saryu Nayyar, CEO of cybersecurity company Gurucul, said utilities tend to have complex networks that often combine business operations with mission control.

Source of information:

Teo Ehc
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