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Apple: Will repair the iPhone 12 or iPhone 12 Pro speaker for free

Apple has discovered a problem that can cause audio issues on selected iPhone 12 and iPhone 12 Pro devices and cause the speakers to shut down. If this happens to your phone, Apple will fix it for free.

Apple

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«Apple has found that a very small percentage of iPhone 12 and iPhone 12 Pro devices may experience audio problems due to a component that may fail in the receiver unit. The affected devices were manufactured between October 2020 and April 2021"Apple said in a statement support page.

«If your iPhone 12 or iPhone 12 Pro does not emit sound from the receiver when making or receiving calls, it may be suitable for service", The support page continues.

This issue only applies to iPhone 12 and iPhone 12 Pro phones. Therefore, if you experience audio problems with one iPhone 12mini and iPhone 12 Pro Max, you will not qualify for this free repair program (although your device may still be under warranty, depending on when you purchased it).

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iPhone 12

Suppose your phone has a sound problem and you want to fix it. In this case, you can find an Apple Authorized Service Provider, make an appointment at an Apple Retail Store, or contact Apple Support to arrange mail service through Apple Repair Center. Either way, Apple will make sure that the sound works on your phone without charging you.

One thing to note is that Apple says: "If the iPhone 12 or iPhone 12 Pro has any damage that affects the ability to complete the repair, such as a cracked screen, this issue should be resolved before the repair. In some cases, there may be costs associated with the additional repair.»

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Finally, Apple will cover your device for up to two years from the date of purchase with this program. This gives you an extra year compared to the regular warranty.

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