The company published on 22 June the findings of her research entitled “2021 State of the SME IT Admin Report”, which contains the responses from 401 IT decision makers in small and medium-sized enterprises, from April. Respondents include: managers, directors, vice presidents and executives.
According to the research, over 60% respondents stated that their company pays "for more tools than they need" to manage users' identities, while another 56% stated that a large amount of money was spent to support remote work.
Concerning main concerns that concern them, the 39% of the respondents mentioned software vulnerabilitiesThe 37% the reusable usernames / passwords and 36% the insecure networks. Another 29% said that the theft of devices was another of their main concerns.
Furthermore, about 1/4 respondents stated that their business had adopted a Zero Trust security approach and 33% stated that it is in the process of integration. The MFA (Multi-factor authentication) is also popular with respondents, with 53% to say it requires MFA in everything.
Much of the research focused on employees who now use both personal and work devices, while also having access to corporate resources from devices outside the company's security perimeter.
RajC Bhargava, CEO of JumpCloud, gave the answers to the situation faced by IT managers since the outbreak of his pandemic COVID-19:. Specifically, he mentioned the following: "Remote work is putting enormous pressure on managers and organizations, and now that the work landscape has changed permanently, the top priority for small and medium-sized enterprises is to meet these challenges. IT professionals' priorities for 2021 are to make work safer from anywhere, making remote work easier and device management more efficient - these underscore the need for a more integrated, platform-based approach to IT that reduces complexity and cost. "
The IT budgets, according to more than 50% respondents will be dedicated to supporting remote management, security and cloud services. Over 73% respondents stated that remote work allowed employees to develop bad safety practicesWhile Remote worker management has become one of the biggest challenges for IT managers. The 2/3 IT executives said they felt "shocked" by the management of remote employees.
Finally, the company pointed out the following: "IT managers turn to MSPs (Managed Services Providers) in succession: 84% of respondents said they already have or plan to hire an MSP. 34% have an MSP to fully manage the IT stack. 30% have an MSP to support internal IT teams / individuals and 21% said they explore what an MSP can do to better support IT. The most common reasons why companies turn to MSPs are: security (51%), employee hardware (46%) and cloud services (46%). Nearly 75% say IT budgets increased in 2020, while only 38% saw their pay rise. In fact, 26% say they are paid less. "Despite what they have gone through, a clear majority say they are actually better at their job (58,6%), while only 17% say they are not better."
Source of information: zdnet.com