If you have an Apple Watch Series 5 or SE that does not charge after entering Power Reserve mode, Apple will make the necessary corrections to your device without having to pay anything.
In a letter of support released Monday, Apple stated that very few customers with these Apple Watch models are experiencing this issue. As the name implies, Power Reserve is a feature that helps your watch maintain battery life. When this function is enabled, the Apple Watch displays only the current time and a red lightning bolt. Apple Watches in this mode stop communicate with their respective iPhones and their other features will not be available.
The Apple Watches affected by this issue were running Watch 7.2 and 7.3, the company said. Apple has released watchOS 7.3.1, which it says will prevent other Apple Watch Series 5 and SE devices from experiencing this issue. According to 9to5Mac's interpretation, this means that the update will not solve the problem for users who are already experiencing it, but will prevent other users from meet the same error.
If you think your Apple Watch might be affected by this error, Apple explains how you can perform a simple test to find out.
"To check if your Apple Watch is affected by this issue, place your watch on the charger that you use usually and then wait at least 30 minutes, "said Apple. “If the Apple Watch continues not to charge, contact to support Apple to perform the free repair promised by the company. ”
Source of information: gizmodo.com