Essentially, this portal is used for managing devices from a remote location but also to provide help and support.
Information such as home addresses and phone numbers may also have been exposed, but these data may not be many, as not all users add them to the web portal.
Currently, The number of Ubiquiti users is unknown affected by infringement. Also, no information has been given about the cloud provider that crashed victim of the hackers and for the time at which the attack took place.
The good thing is that Ubiquiti said it has not detected any unauthorized access to its customer accounts, after this violation data.
However, the company asks all of them users receive notification email, change their account passwords, and enable two-factor authentication, for any case.
When the first emails reached customers, some thought it was Phishing attack. However, a Ubiquiti technical support officer confirmed on the company's forum that the emails were genuine.
Below, you can see the e-mail sent by Ubiquiti, as released on social media: