His pandemic Mesures COVID-19 has brought about an increase in cyber attacks as more and more employees work from home. There is greater concern about how businesses will manage their data with safety, with 45% saying they are "a little worried" and an additional 28% saying they are "much more worried" about data security. Only 26% of people surveyed in 2002 said they felt "less worried" about how their credit card data was handled.
Ο Geoff Forsyth, CISO told PCI Pal: "While buyers have told us that the way they shop has changed, which is largely determined by the pandemic, what is clear is that trust is a key factor. Nearly 6 in 10 said they would continue shopping from the same retailers, using their digital shopping channels, instead of visiting their stores, for this year. Clearly, there is a much greater emphasis on digital markets because of it pandemic and therefore retailers must give priority to data security in order to make the most of the holiday season. "
Only 9% of UK consumers said they would visit physical stores for their purchases after the Covid-19 pandemic. On the contrary, 79% said they intend to continue shopping through digital channels for some or all of their shopping when we return to normalcy.
There were many shoppers who said they shopped from different online retailers than they used to, with 48% saying it was due to a lack of security or privacy, while a third said it was due to a bad experience on the site. or in matters of performance.
With 30% of consumers saying their holiday shopping would normally take place in stores, the pandemic seems to have radically changed shopping habits, with only 17% using this method in recent months. On the contrary, 64% have turned to Internet, while 9% prefer applications for devices for shopping.
When asked which shopping channels they think are more secure in terms of handling card data, the preferred methods were divided as 38% chose the physical store, while 38% chose the online way.