It seems that companies do not make much effort to protect their systems from data leaks, even after attacks.
The research, dealt with safety of sites operated by 98 travel companies, including airlines, travel agents, hotel chains, cruise ships and booking sites.
Last year, British Airways and Marriott International were fined millions of pounds as a result of significant breaches of their customer data. The cases are still pending.
The Information Commissioner's Office has proposed a fine of 183 227 million ($ 99 million) for the UK airline and 127 XNUMX million ($ XNUMX million) for the hotel group for breaches of the EU General Data Protection Regulation (GDPR) it was bad security practices that led to the exposure of their customers' data.
Nevertheless, her research Which?, found serious data security vulnerabilities that suggest companies "failed to learn their lesson" from previous breaches that resulted in millions of customer details being leaked.
The investigation found that the Marriott hotel chain not only had the most vulnerabilities in its websites but also the most critical issues. The researchers found a total of almost 500 security vulnerabilities and more than 100 of them were deemed critical. The company does not appear to have made any progress in the security of its data, although it has already suffered two major data leaks from its customers.
American Airlines was found to have 291 potential vulnerabilities in its websites, with 30 of them being critical. However, he has not suffered any yet leakage.
British Airways' websites, on the other hand, have been compromised in the past, resulting in data leaks to thousands of its customers. The investigation revealed 115 vulnerabilities, including 12 that were considered critical.
EasyJet, which suffered earlier this year data breach affecting about nine million customers, it had 222 vulnerabilities in nine of its domains revealed by security experts. In fact, it included 2 critical ones vulnerabilities, with one so serious that an attacker could use it to reshape a person browsing the site, possibly revealing his private data.
"Travel companies need to strengthen their game and better protect their customers from threats in the cyberspace"otherwise the ICO must be prepared to intervene with strict action, including large fines that will actually be imposed." said Rory Boland of Which ?. "The government must also allow for a collective redress regime dealing with massive data breaches, so that companies that do not take people's data security seriously are held accountable."