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Microsoft blocks Windows 10 2004 on LTE modem devices

Microsoft recognizes another known problem that affects Windows 10 devices with WWAN LTE cellular modems and blocks the installation of Windows 10 2004 until a solution is found.

Some WWAN LTE modem devices may not be able to connect to the internet and may not display the option to connection on the Internet in the Network Connection Status (NCSI) indicator in the Windows 10 notification area according to Microsoft.

Microsoft says this issue only affects Windows 10 2004 desktop platforms.

Solution for already available updated devices

The company has implemented a solution for all Windows 10 devices with affected WWAN LTE modems, not offering Windows 10 2004 through Windows Update until the issue.

"We are working to resolve the issue and we estimate that one solution "It will be available in late September," Microsoft said.

Until a fix for this issue is available, Microsoft urges customers not to attempt to manually update to the latest version of Windows 10 using the Media Creation Tool or the Update now button.

For now, customers who are already using Windows 10 2004 devices can mitigate the issue activating and disabling Airplane mode.

"To do this, you can select the Start button, enter Airplane mode and select it. In the settings, re-enable Airplane mode. "Then you should be able to connect as expected," Microsoft explained.

Previous Windows 10 Internet connection issues

Last month, Microsoft investigated another issue where Windows 10 2004 customers saw "No Internet access", even though Appliances they were connected to the internet.

This "no internet access" issue was addressed by Microsoft earlier this month, with the circulation of Windows 10 Build 20185 for Windows Insiders on the Dev Channel.

In the March 4554364 release of KB10 for Windows XNUMX, the company fixed another Internet connectivity issue affecting devices with proxies, including virtual private networks (VPN).

The bug affected all supported versions of Windows 10 and Windows Server and prevented VPN Internet connection from applications such as Microsoft Teams, Office 365 and Outlook.


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