Η pandemic of COVID-19 has undoubtedly brought about great changes at all levels, thus creating new needs for both individuals and businesses. It is striking, however, that many HR professionals have stated that their companies do not feel the need to invest in technology when they open after lockdown, as evidenced by the results of a survey conducted by Appian.
While companies focus on processes security, such as requiring employees to wear face masks, fail to prepare workplaces to respond more quickly and efficiently to threats emerging in the health sector. About 97% of respondents said they do not need to invest in technology systems to ensure the safe return of employees to the workplace.
In addition, the survey analyzed organizational tactics, strategies, and schedules for returning employees and asked HR leaders about their top concerns. Among the measures taken by organizations are social distancing (79%), cleaning and disinfection of workplaces during the working day (78%) and conducting daily health examinations (71%). While these steps are necessary to maintain employee safety, the survey found that 89% of survey participants believe that no new solutions are needed. software to manage return to work under the new needs and demands that have arisen in the context of the pandemic.
The survey also found that 53% of respondents have already started allowing their employees to return to the office, despite the high number of cases reported daily on a global scale. At the same time, only 23% of respondents said they were concerned that their return-to-work technology did not include contact tracking. Also, 98% of survey participants reported that their companies have permanently changed their workforce structure to increase remote work.
Respondents were also asked to rate the magnitude of the difficulty in ensuring that all common areas as well as frequently used equipment are safe and do not pose any risk of transmitting the virus. 30% rated it with four out of five, with five being the most demanding and 22% rating it with five. When asked what is the first thing HR professionals worry about that their current technology is not about safe return to work, respondents cited the protection of personal protective equipment (PPE), followed by location.
If a COVID-19 case was detected, 54% of respondents said they would immediately report infections to employees or customers in the local health area and 54% said they would close the business to prevent it from becoming a hotbed of the virus. Half of the respondents stated that they would disinfect the space.
HR professionals who coordinate the complexities of return-to-work efforts can use software to monitor and detect security measures, the company added. Features include the ability to collect and view extended data centrally (daily health updates, test results, vulnerabilities and contact monitoring) and data integration into one platform for rapid monitoring of potential outbreaks and coordination of responses.
Technology can also help HR professionals and businesses react and adapt quickly to prevent the virus from spreading among employees. Matt Calkins, CEO of Appian, stressed that the software is essential for the safe return of employees to their jobs. He added that when dealing with the health and well-being of hundreds or thousands of people, businesses need the speed provided by the software to monitor daily health updates, test results, detect potential reports and conduct contact tracking.