LG Electronics recalls about 60.000 OLED TVs sold in South Korea from February 2016 to September 2019, due to an error that could lead to device overheating. The problem with OLED TVs seems to come from the power supply board, which contains components to minimize noise levels due to the current. LG stated in its official announcement that performance of these components decreases, which leads to an increase in current on the board and possible overheating. This problem affects 18 differently models OLED TVs sold from February 2016 to September 2019.
The South Korean electronics maker has already repaired 22.000 devices. In addition, LG stated that the issue of overheating arose in only a few models compared to those that circulate and use these components, however the company will replace the components in all TVs for the safety of consumers, while apologizing to its customers for the inconvenience caused.
The models affected are the following: 2016 models OLED65E6, OLED65G6 and OLED77G6, the 2017 models OLED65B7, OLED65C7, OLED65E7, OLED65G7, OLED65W7, OLED77G7 and OLED77W7, the 2018 models OLED65G8, OLED65W8, OLED77C8 and OLED77W8 and the 2019 models OLED65W9, OLED77B9, OLED77C9 and OLED77W9.
LG released one worldwide TV 48-inch OLED last month, which has been described as the smallest OLED TV to date. In the same month, the company forecast a 24% drop in profit for the second quarter due to the effects of its pandemic COVID-19.
Earlier, the company announced it was restructuring its global television line, shifting most of South Korea's operations to Indonesia to increase efficiency.
Meanwhile, the Samsung has had similar complaints about Blu-ray player malfunctions, with customers claiming the devices do not work. In response, the company requested free repairs to the affected devices.
In accordance with "The Register"The error due to downloading an XML file from Samsung servers into a Appliances, during periodic logging policy checks. Previously, there were allegations that the issues were caused by an error HTTP certificate.