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Research: Robocalls increased during pandemic


The unwanted phone calls calls, also known as robocalls, is a very common phenomenon. They are usually performed many times a day and, if we are not careful, we may end up victim a scam.

The American care company for the elderly, Provision Living, conducted a survey, in which they participated 4.038 American citizens. The survey was conducted in March and April 2020. H. company wanted to see the experience of robocalls participants and find out if there was any change during his pandemic COVID-19 (if, for example, the number of calls has increased, if the reasons for calling them have changed, etc.).

More than 9 in 10 (91%) reported that robocalls have increased during this time.

Nearly 2 in 3 (65%) Americans report receiving robocalls at least once a day, with an average of 3,4 calls per day. Also, more than half of the respondents stated that they have received calls after 9 pm.

More than 3 in 4 were harassed by the same caller, who may even call from different numbers to deceive them. users and make them pick it up phone.

Almost 1 in 3 (30%) reported receiving it robocalls from the same person more than five times a day. In fact, 2 out of 5 (37%) respondents admitted that they have lost their temper and have started shouting at robocaller.

Most robocalls were supposed to come from the Social Security Administration (39%), the Internal Revenue Service (38%), travel companies (36%) and people who collect debts (33%).

Nearly a quarter (23%) of respondents noticed an increase in robocalls during COVID-19 and 1 in 5 (20%) said they received a call or message related to the pandemic.

In these cases, robocalls say they offer advice treatments for him COVID-19 (22%), financial relief (18%), free exams (18%), virus warnings (18%), low cost security health (9%) or ask for a donation for the victims (9%).

This increase in robocalls is causing problems. Almost 3 in 5 (57%) afraid to answer a call derived from an unknown number and almost half (46%) they lost an important call because they thought it was a robocall.

The above are the findings of a US study, but robocalls are a problem that affects many people around the world.

How to avoid falling victim to one robocaller;

There are some things you can do to minimize the chances of falling victim to a robocall scam.

  • Do not answer your phone at all if you do not recognize the number. Unfortunately, that means you can lose an important call.
  • Add numbers from robocalls to list of excluded numbers. If you reply to a robocall and recognize it as such, block the number so that it does not bother you again.
  • Enter your number in the registry which protects you from unwanted calls (however, some crooks they can find a way to overcome this obstacle as well).
  • Download a robocalls prevention app. There are many free and non-free applications that block these calls.
  • Make sure your friends or family (especially the elderly) know how to prevent these calls. This knowledge can prevent them from falling victim to a scam.


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