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Salesforce: Provides services to businesses to open safely in the midst of COVID-19

Salesforce.com Inc., a San Francisco-based company that provides customer relationship management services, has released a software aimed at helping businesses and organizations reopen safely in the middle of COVID-19. In particular, the services and applications provided by the company, called Work.com, will help businesses organize the shifts of employees who will work in their offices, as well as manage emergencies. The company also offers a tool that allows employees to report their well-being. Salesforce says it wants to help organizations through this complex phase of global recovery and recovery. pandemic. At the same time, the US government is willing to lift restrictive measures across the country in a bid to revive the economy, but it will not be able to provide mass testing or nationwide contact to make them feel better. safety American citizens when they return to normalcy.

Salesforce tried to play an active role during the pandemic, urging its employees to stay home, even before the government orders it, while encouraging other businesses to promise not to fire their employees during this time. of the crisis. By order of its CEO, Marc Benioff, the company procured 50 million pieces of personal protective equipment from China to distribute them to states and hospitals of USA located on the front line of the battle against COVID-19.

In addition, Salesforce will charge organizations and businesses for using the software released, as opposed to Care suite who made his debut at the beginning of the pandemic in order to help them disseminate information to those interested and monitor the movement in SOCIAL MEDIA. In particular, each feature that will be provided through the Work.com platform will have its own price, starting at $ 5 per user per month for the Employee Welcome Command Center and reaching up to $ 50 per user per month for management. emergency situations for public health and the public sector. In addition, the software will provide customers with information from experts on when and under what conditions it would be safe to return to work, as well as data on cases of coronavirus that may be located near their offices. The tools help companies manage employees and visitors entering offices, schedule employee breaks, and record processes, such as cleaning a space, before people enter.

Work.com also has one tool which allows businesses to train their employees so that they can manage unexpected situations. The equipment and services provided by Salesforce to hundreds of employees over the past month can help boost the company's revenue during the COVID-19 crisis, while many companies have suspended large technology projects due to high costs. and the complexity of installing the required equipment. Other software developers, such as Microsoft Corp. and ServiceNow Inc., have also shown resilience during the pandemic, as they report high profits during this quarter.

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