With Coronavirus spreading worldwide, now reaching France, more and more companies are turning to telecommunications. Thanks to high speed networks and online solutions for collaborative work or teleconferencing, teleworking seems to be a viable solution, enabling companies and services to continue operating. However, with mass telecommunications expected to grow even further in the coming years, forcing millions of workers to work from home, numerous issues arise, one of which concerns network congestion and corporate data security.
More specifically, one of the questions that arises is whether the Coronavirus can "hit" the Internet. According to experts, network congestion can occur, especially on the part of companies' private networks, so those who work from home should use VPN to access companies' information systems. However, these private networks usually have limitations on the number of users who can use them at the same time as well as capacity as they are not regulated in such a way that they can serve all those who work from home at the same time.
As a result, many companies are not ready for mass telework. In particular, the link to e-mail, professional applications and collaboration tools they are in danger of being greatly degraded. In addition, in recent days the demand for solution-based solutions has increased in cloud, where it has the advantage customization in case the connections increase sharply.
Fabio Costa who deals with cyber security of Akamai confirmed that there is a risk of congestion in the corporations sites to access professional applications such as email, video conferencing, CRM, corporate portal, chat, developer platform, etc. It all depends on the size of the infrastructure. Cloud companies are less at risk. In addition, if an average connection allows sharing of small files, it cannot provide services such as quality video conferencing or sending large files. of video-images.
The situation can become even more complicated in the US which does not have optimal network quality. The weak point, where the system could be overloaded, is "at the level of the Internet of individuals", according to Lisa Pierce, a network expert at Bloomberg. In addition, Pierce points out that, unlike some years ago, the US is better prepared for possible network congestion.
Can mass telecommunications affect corporate data security?
This is a question that concerns IT executives and corporate bosses. Within the company, the employee works in an environment that is a priori secure and controlled. However, during teleworking, all or at least part of the data being exchanged may be unprotected and may therefore be a target for them. hackers, especially when everything goes through the cloud. In this case too, VPN helps with exchanges, but many companies are not well equipped and it takes time to find the necessary solutions.
Small and medium-sized businesses are even more concerned with mass telecommunications because they lack the resources needed to implement such a solution. With the help of experienced technicians, however, they can find a solution. Specifically, American Cloudfare has launched an online portal where businesses can find safe work-at-home solutions.
Companies are increasingly looking for solutions to avoid problems with mass teleworking. Cisco notes that congestion in Asia for the online conferencing tool WebEx has increased by 700%, while visits to the company website for free collaborative solutions across Europe have increased by 300%.