LastPass password management is currently experiencing a major crash, as users report that they cannot log in to their accounts and autofill codes, with some reporting issues that have been going on for days.
User reports on login issues have flooded Twitter, as well as Reddit and DownDetector forums. Users report that they received the following error while attempting to log in: “There was an error communicating with LastPass. Try again later. ”Both personal users and businesses are affected.
LastPass support staff are reportedly either unresponsive or refusing to report any technical issues. Despite the events already reported for three days, the company today updated the status page reporting the incident, nor providing any kind of explanation or useful help to the userbase.
“The fact that LastPass denies on Twitter that there is an issue when a lot of people report server auth issues and have not received any support response means that I have to stop using service", Said one user on Reddit. “The worst thing is not that I can't get in, but the lack of response from the company. You have to be able to trust your password manager and now I can't. "
According to many users on Twitter, the problems seem to affect only users with LastPass accounts dating from 2014 or before.
In DownDetector, a company spokesman said the company was still investigating incident, stating that there are no significant problems with them servers of - which indicates that the roots of this shutdown may be in one of its components software.
The company described the shutdown as "a matter of limited impact" and said that "the computer engineers are working to resolve the issue. "