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COSMOTE e-Value: European distinction for contact center services

European distinction as Partner of choice for those who want to outsource customer service, the second one COSMOTE e-Value, in Europe Excellence Awards 2019, held in Amsterdam this year Customer Contact Week.

In recognition of the priority it gives its customers and the unique experience it offers them at every point of contact with them, COSMOTE e-Value has received the gold award «Business Process Outsourcing (BPO) Partners of the year» standing out among dozens of multinational companies.


"Our European distinction as a business partner of the year for outsourcing services contact center, is a prize that makes us proud and demonstrates our expertise in customer service, sales and customer experience. Our innovative and integrated service solutions, which can be adapted to the needs of each customer individually, make us the partner of choice for every business in Greece and abroad, seeking to enhance its flexibility and efficiency in the new digital age. . », said the General Manager of COSMOTE e-Value, Mr. Ambroseios Kardaris.

The Europe Excellence Awards 2019 was organized as part of CCW (Customer Contact Week), of Excellence in Service Conference with 20 successful presence in Europe and America. Nominations were evaluated by a jury of senior executives from multinational corporations and leading professionals in the field of Excellent Customer Experience.


Η COSMOTE e-Value, a member of OTE Group, has been providing Integrated Contact Center & Business Process Outsourcing services for 20 years in Greece, and since 2014 has established e-Value International in Romania. With facilities in Athens and Xanthi, perfect technological infrastructure and over 7.000 trained executives, serves customers in more than 20 countries and offers a full range of 24 customer service, 365 days a year.


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