AT&T is forced to pay a fine of $ 60 million after it was accused of misleading more than 3,5 million customers, charging them for "unlimited" date", While reducing them speeds of their data when their use exceeded a certain limit.
Specific settlement, refers to a case of 2014 with the Federal Trade Commission.
AT&T (T), which is the parent of CNN, is reported to have started slowing down speeds for customers with unlimited data plans for 2011, according to the FTC. This practice makes it difficult tour at Internet or performing other activities and in some cases, the deceleration reached almost 90%, according to the FTC. The relegation was reportedly started after customers only used 2 gigabytes of data over a billing period, the FTC said in a press release today.
In a statement to CNN Business, an AT&T spokesman said: "Although it has been many years since we implemented this network management tool as described by the FTC, we believe it is in the interest of consumers."
The settlement money will be used to provide refunds to customers who have been downgraded by 2011. Customers will not have to apply for the money. Current customers will receive credit in their accounts and former customers will receive checks.
The FTC found that AT&T slowed down the speeds of its customers who made unlimited data plans after using more than a certain amount data per billing cycle.
In addition to the monetary fine, AT&T will no longer be able to use securities related to speed or the amount of mobile data, including that it is "unlimited" without mentioning any restrictions. Any such reports should be clearly visible in every offer and not hidden in the small letters or hyperlinks.
"AT&T promised unlimited data and failed to deliver on that promise," FTC Consumer Protection Director Andrew Smith said in a press release. "Although it seems obvious, we must reiterate that internet providers they must inform their users of any restrictions on the speed or amount of data. "