HomesecurityThe ransomware troubleshooting company paid hackers to retrieve customer records

The ransomware troubleshooting company paid hackers to retrieve customer records

CompanyThe ransomware attacks are increasingly commonplace. However, victims should be careful when they are addressed Companies, who are supposed to face such incidents. A survey revealed that such a company, based in the UK, pays them hackers to restore the stolen data and asking customers a large sum of money.

The company, called Red Mosquito Data Recovery, specializes in "rescuing" ransomware-infected systems, and has received Excellent reviews from satisfied customers.

However, according to ProPublica, Red Mosquito services are a scam. A researcher security from Emsisoft went one step further, using different accounts e-mail allegedly belonging to the victim and the hacker. He then contacted Red Mosquito as a victim, seeking help for a server hit by a supposed ransomware.

"I do not have backups but I do not want to pay these scammers," the researcher wrote in Red Mosquito.

Red Mosquito replied that it is certain that the server files will be recovered. However, the company apparently contacted the hackers two minutes later, with one message who wrote: "How much do you want for decryption"?

As a hacker, the researcher initially demanded $ 1.200 in Bitcoin, but Red Mosquito only wanted to pay $ 500. The researcher replied: "$ 900. Otherwise say bye bye in the data".

The next morning, Red Mosquito sent an email to the victim (investigator) saying: “We are pleased to confirm that we can recover the encrypted archives your".

The cost is 3.950 dollars, that is four times more than the ransom.

Red Mosquito is not the first company to promise to help its customers recover their records with sophisticated methods while paying hackers. Last month, ProPublica published a report on two companies that paid hackers and asked customers large sums of money.

Payment of hackers is not a solution to the problem. On the contrary, it perpetuates it because it encourages hackers to continue the attacks. In accordance with FBI, the ransomware attacks resulted in 3,6 million dollar losses last year.

Emsisoft also revealed that some of the companies that face the ransomware attacks charged their customers with large amounts of money while using free tools to retrieve encrypted data.

Emsisoft is an antivirus solution provider offering cost-free decryption tools that anyone can download.


  1. This technique has been observed in recent years to grow more and more. Aspirational hackers find constantly fraudulent ways to extract money from their victims and that is one way unfortunately! The bad thing is that behind these techniques appear various well-known companies in the area, not counting that they can destroy their name overnight.


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