On Sunday afternoon, there was a mysterious interruption that hit Google Cloud, resulting in many services, both Google and third parties, being affected. This phenomenon has been observed in several regions of the United States and Europe.
Some of the service services affected by the interruption were Snapchat, Vimeo, Shopify, Discord and Pokemon GO. Also, the most popular ones have stopped working Google servicessuch as YouTube, Gmail, Google Search, G Suite, Hangouts, Google Drive, Google Docks, Google Nest, and more.
According to a Google employee, the interruption was so severe that it also affected the company's internal tools used by engineers to communicate with each other. This further complicated the recovery process.
“We are experiencing a severe network outage in the eastern US, affecting multiple services, such as Google Cloud, G Suite and YouTube. Users may see slow performance. We believe that we have identified the root cause of the problem and expect to return to normal soon. "
The employee added: "It disturbs everything, including, unfortunately, the tools we usually use to communicate with each other about the holidays."
The problem seems to be related to an interruption in an ISP in America that provides connectivity and many other services to Google data centers.
A similar incident took place in January. That interruption had caused operating problems in almost all of them Microsoft cloud services. The biggest problems were in Office 365, Dynamics 365 and the Azure Government Cloud.
With regard to yesterday's shutdown, Google Cloud Services reportedly been out of service for about two hours. The biggest problems have been in North America, although there have been some European users who reported problematic service operations.