Data leakage began when hackers managed to access a support agent account from January 2019 to 28 March 2019. Through this, hackers could access multiple users' email addresses, folder names, and subject lines of Outlook emails.
However, hackers could not access user emails or attachments within their emails.
Microsoft began to notify users of the breach, with a security email, stating: “Microsoft is sorry for the inconvenience caused by this issue. Rest assured that Microsoft takes your data protection very seriously, and our internal security and privacy teams are investigating how to resolve the issue, as well as further enhancing systems and procedures to prevent a recurrence of such an event. ”
Microsoft has confirmed that hackers could not access Outlook users' passwords. However, the company urged users to change their codes to stay safe.
In addition, there was no mention of the number of users affected by the data breach on the part of the company.
For history, Microsoft has recently been involved in a similar situation where a hacker managed to invade Microsoft and Nintendo servers and gain access to private information.
And while the data breach has now been reduced, Microsoft still has to take some steps before it becomes the next Facebook!