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What data does Microsoft collect?

Do you know which of your computer data travels to Microsoft servers? With whom does Microsoft share your data? The company in the explanations in the "Microsoft Privacy Statement" states: (the page was last updated in October 2015).windows-xNUMX microsoft

Microsoft collects data to work efficiently and to provide you with the best experience with our services.

Provide some of this data directly, such as when you create a Microsoft account, submit a Bing search query, give a voice command to Cortana, send a document to OneDrive, complete a survey, or contact us for support. Some of them are obtained by recording how you interact with our services, for example using technologies such as cookies, and by downloading error reports or usage data from software running on your device.

[Pullquote]When asked to provide personal data, you can refuse. But if you choose not to provide data that is necessary to provide a service, you may not be able to use some features or services. [/ pullquote] We also receive data from third parties (including other companies). For example, we supplement the data we collect by buying demographic data from other companies. We also use services from other companies to determine the location, based on your IP address, so we can customize certain services in your location.

The data we collect depends on the services and features you use, and includes the following.

Name and contact information. We collect your name and surname, email address, postal address, phone number, and other similar contact information.

Credentials. We collect passwords, password suggestions, and similar security information used to access and authenticate the account.

Demographics. We collect data about you, such as your age, gender, country, and your preferred language.

Interests and favorites. We collect information about your interests and favorites, such as the team you follow in a sports app, stocks to watch in an economic app, or your favorite cities that you add to an application for the time. In addition to the information you provide yourself, your interests and favorites can also be inferred or derived from other data we collect.

Information about payment instruments. We collect data that is necessary to process your payments if you make purchases, such as your payment instrument number (such as credit card number), and the security code associated with your payment instrument.

Usage data. We collect data on how you interact with our services. These include data such as the features you use, the things you buy, the websites you visit, and the search terms you enter. This also includes data about your device, and the network you use to connect to our services, including the IP address, device IDs (such as IMEI for phones), peripherals, and language settings. Includes information about the operating systems and other software installed on your device, including product keys. It also includes information about the performance of the services, as well as any problems you encounter with them.

Contacts and relationships. We collect data about your contacts and relationships if you use a Microsoft service to manage contacts, communicate with or interact with other people or organizations.

Location data. We collect data about your location, which may be either accurate or inaccurate. Exact location data can be Global Positioning System (GPS) data as well as data from nearby mobile towers and Wi-Fi hotspots that we collect when you turn on site-based services or features. Incorrect location data includes, for example, a location resulting from your IP address, or data showing where you are less accurate, such as city or postal code.

Content. We collect content from your files and communications when necessary to provide you with the services you use. For example, if you receive an email using Outlook.com, you will need to collect the content of this email in order to deliver it to your inbox to appear to you so that you can respond to it and save it for you when you choose to delete it. Examples of this data include: the content of your documents, photos, music or videos you upload to a Microsoft service such as OneDrive, as well as the content of your communications sent or received using Microsoft services such as Skype or Outlook.com, including:

  • the theme line and the body of an e-mail message,
  • the text or other content of an instant message,
  • record audio and video from a video message, and
  • the recording and transcription of a voicemail you receive, or a text message you dictate.

We also collect the content of the messages you send to us, such as reviews and reviews you write about the product, or questions and information you provide to customer support. When you contact us, for customer support, for example, phone conversations or chat sessions with our representatives can be monitored and recorded. If you visit our stores, your image can be captured by our security cameras.

You have choices about the data we collect. When asked to provide personal data, you can refuse. But if you choose not to provide data that is necessary to provide a service, you may not be able to use some features or services.

The service-specific modules below describe Microsoft's data collection practices that apply to the use of these services.

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We share your personal data with your consent or as required to complete any transaction or to provide any service you have requested or authorized. For example, we share your content with others when you tell us that we can do it, like when you send an email to a friend, share photos and documents in OneDrive, or link accounts with another service. When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and to prevent fraud and reduce credit risk.

In addition, we share personal data with Microsoft affiliates and affiliates. We also share personal data with suppliers or agents working on our behalf for the purposes described in this statement. For example, companies we have hired to provide customer support services or help to protect and secure our systems and services may need access to personal data to provide these functions. In these cases, companies must comply with our privacy policy and security requirements and may not use the personal data they receive from us for any other purpose. We may also disclose personal data in the context of a corporate transaction, such as a merger or sale of assets.

Finally, we may access, disclose and maintain personal data, including your content (such as the content of your emails in Outlook.com, or your files in private folders on OneDrive) when we believe in good faith that this is necessary for:

  1. complying with applicable law, or responding to a valid legal process, including law enforcement or other government agencies,
  2. protect our customers, for example, to avoid unwanted mail or attempt to deceive service users, or to help prevent the loss of life or serious injury,
  3. the operation and maintenance of the security of our services, including the prevention or interruption of an attack on our electronic systems or networks; or
  4. the protection of Microsoft's rights or property, including the application of the terms governing the use of the Services. However, if we receive information stating that someone is using our services to distribute stolen intellectual or physical property of Microsoft, we will not look at the private content of our client on our own, but we may refer the matter to law enforcement authorities.

For more information on the data we disclose in response to requests from law enforcement agencies and other government agencies, please see our Legal Transparency Report at http://microsoft.com/about/corporatecitizenship/en-us/reporting/transparency.

Please note that some of our services include links to third-party services whose privacy practices differ from Microsoft. If you provide personal data to any of these services, your data is governed by your privacy statements.


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